Privacy Policy

Bluestone IT Privacy Policy

Bluestone IT understands that your privacy is important to you and that you care about how your personal data is used and shared online.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

This website provides general information about Bluestone IT Ltd and the services we offer.

The information contained on this website has been prepared solely to provide information about Bluestone IT Ltd and the services we provide. While Bluestone IT takes reasonable care to provide information which is accurate and up to date on the site, it does not undertake to update or correct such information and reserves the right to change, delete or move any information without prior notice.

Bluestone IT Ltd makes no representation or warranty, either express or implied, as to the accuracy or completeness of any information included on this site. Bluestone IT Ltd does not accept any liability for any loss, howsoever caused, from the use of, or reliance upon, this site or information contained therein.

Should selected products and/or services be offered for sale in designated locations on the site then additional Trading Terms & Conditions will apply to these transactions. The Bluestone IT Ltd name and logo are trademarks of Bluestone IT Ltd. The copyright and other intellectual property rights in the material contained in this site belong to Bluestone IT Ltd.

What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Sites. Our Sites may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data.
•business/company name
•job title;
•contact information such as email addresses and telephone numbers;
•demographic information such as address

Why do we keep your Data?
Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes: •Providing and managing your Account;
•Providing and managing your access to Our website.
•Supplying Our products and services to you
•Personalising and tailoring Our products and or services for you;
•Replying to emails from you;
•Offering IT support for your Desktop / Server / Mobile phone /IT Network.
•With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message or post with information, news and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the Data Protection Act 1998 and GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
•You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
•We do not keep your personal data for any longer than is necessary considering the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
•Personal Data will be retained for the duration of the IT support contract. Upon termination of the Support contract or Service your personal data will be deleted.
•Financial records will be retained for a period of 7 years as required by UK law.

How long and where do we keep your Data?
•We only keep your personal data for as long as We need to in order to use it as described above in section “Why do we keep your Data”, and/or for as long as we have your permission to keep it.
•Your data will only be stored in the UK on our systems. Where data is stored by third party service providers Bluestone IT Ltd. will ensure this data is stored with companies that are signed up to the US Privacy Shield Framework to ensure these Services are GDPR compliant. Such services include our e-mail and Spam Filtering Services.
•Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

Data Sharing
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your access to your Data
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the Data Protection Act 1998, We require the payment of a small fee which will not exceed £10 or Under the GDPR, no fee is payable and We will provide all information in response to your request free of charge. Please contact Us for more details at Alternatively, please refer to Our Data Protection Policy.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at, or by post at Bluestone IT 74a Chiswick Lane London W4 2LA. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date